fbpx


I forgot my password, how can I set a new one?

by | Feb 27, 2023 | FAQs

Not a problem… just go to our website’s home page and click the button on the top right that says “Log in”. On the next screen, scroll down to find the link that says “I forgot my password”. Then, simply follow the instruction to set a...

Where can I find my tickets?

by | Feb 27, 2023 | FAQs

It couldn’t be easier to keep track of your tickets. After logging in to your customer account on our website (use your phone number as customer ID, and the password you set when you first signed up), go to the “My tickets” area – all your present...

What happens if I refer a friend

by | Feb 27, 2023 | FAQs

If you refer a friend, and that friend uses the coded link to sign up at LottoPawa, you get credited with a referral. The code in the link will tell our sales platform that this new signup was referred to by you. Next, your friend will get one free spin of the Silver...

I won in one of the bonus games, what happens next?

by | Feb 27, 2023 | FAQs

You can celebrate straight away! All bonus game wins except the top prizes will be credited immediately to your LottoPawa player account. You can use those funds to buy tickets for the LottoPawa lottery, or you can withdraw them (in full or just a part of the funds)...

What happens if I win a large prize?

by | Feb 27, 2023 | FAQs

Imagine that! Well, you’re in good hands…if you win one of our top prizes, our customer support will contact you. We will talk you through your options on how to get paid safely. If you do not have a bank account, we will suggest that you set up one and use it to...