What can we help you with?
I won in one of the bonus games, what happens next?
You can celebrate straight away! All bonus game wins except the top prizes will be credited immediately to your LottoPawa player account. You can use those funds to buy tickets for the LottoPawa lottery, or you can withdraw them (in full or just a part of the funds) to your M-PESA account.
Withdrawals up to KSh 50,000 will be processed automatically and will be credited to your M-PESA instantly.
Withdrawals above KSh 50,000 are subject to manual approval. You can start a withdrawal in your account, and our support team will call you. They will need to confirm your identity, and then you will receive your money in your M-PESA account.