How do I withdraw from my account balance on LottoPawa?
Enjoying your winnings couldn’t be easier – on the website, log in and go to “My Account”, click the “Withdraw” button, select M-PESA or bank account, and input the amount of money you would like to withdraw. Then proceed following the instructions. You will receive the amount withdrawn on your M-PESA Account. M-PESA (not us!) may charge a fee for this.
Withdrawals up to KSh 50,000 will be processed automatically and will be credited to your M-PESA instantly.
Withdrawals above KSh 50,000 are subject to manual approval. You can start a withdrawal in your account, and our support team will call you. They will need to confirm your identity, and then you will receive your money in your M-PESA account.
To withdraw to your bank account, you will have to send us verification documents first (a photo or scan of your ID and a photo or scan of a bank statement with your name in it). Then we will transfer the withdrawal amount to your bank account, with no fees deducted.